White Glove Service LLC

Privacy Policy 

Effective Date: 02/10/2026

1. Introduction

White Glove Service LLC (“White Glove,” “we,” “us,” or “our”) respects the privacy and confidentiality of our clients and is committed to protecting the information entrusted to us. This policy applies to all services provided by White Glove Service LLC and its operating names, including White Glove Janitorial Service, White Glove Residential Service, and White Glove Laundry Service.

2. Information We Collect

We may collect information necessary to provide services, including:

Client & Site Information

  • Names and contact details

  • Service locations

  • Access instructions or entry procedures

  • Site notes and preferences

Service Documentation

  • Schedules and scopes

  • Inspection records

  • Photos or videos for quality control

Billing Information

  • Invoices and payment history

  • Payment method confirmation (processed securely through third-party providers)

Communications

  • Email, phone, text, and portal communications

3. How We Use Information

Information is used solely to:

  • Perform contracted services

  • Schedule and manage crews

  • Maintain quality standards

  • Communicate with clients

  • Process billing

  • Meet legal or regulatory requirements

We do not sell client information or use it for unrelated marketing purposes.

4. Photos & Documentation

Photos or videos may be taken for documentation, training, or quality assurance. Images are limited to service areas and are not intended to capture sensitive or personal information.

5. Security & Confidentiality

Keys, access credentials, and site instructions are treated as confidential and used only for service delivery. Access to client data is restricted to authorized personnel.

6. Data Retention

Information is retained only as long as reasonably necessary to fulfill contractual, legal, or operational obligations.

7. Client Rights

Clients may request to:

  • Review stored information

  • Update contact details

  • Request deletion of non-required information

Requests must be submitted in writing.

8. Policy Updates

This policy may be updated periodically to reflect operational or legal changes. The most current version is available upon request.

9. Contact Information

White Glove Service LLC
Phone: 518-741-8046
Email: admin@518wgjs.com
Website: https://518whitegloveservice.com